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IRDataLink offers flexible printer maintenance programs with response times to meet your specific needs. In addition to on-site repair, our maintenance includes preventive maintenance routines, which prolong the life of your printers.
Parts Inventory
Each Field Service
Technician is provided a company truck that is stocked with parts specific
to the equipment customers in their territory have under maintenance. We
have an extensive proactive parts procurement and distribution process in
place that assists us in increasing user up-time, productivity and IT
costs in general. We have a highly successful record fixing problems on
the initial visit.
ServiceTRAK
IRDataLink
uses the latest in technologies to
route your call quickly and efficiently to a Field Service Technician in your
area. ServiceTRAK
drastically reduces call routing
time and guarantees a quick response for you. It tracks your call from
placement to completion and provides a complete history of the equipment
including a brief problem description, event chronology, and parts used list.
Call today to see how we can help you with all of your printer maintenance
requirements.